Privacy Policy
Introduction
Find My Home Expert (“Company,” “we,” “us,” or “our”) is a brand owned and operated by Tier One Properties LLC, a registered business in the United States. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://findmyhomeexpert.com) or use our communication services, including SMS messaging.
By using our services, you agree to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide, including but not limited to:
•Name
•Email Address
•Phone Number
•Mailing Address
1.2 Automated Data Collection
When you visit our website or interact with our services, we automatically collect certain data, including:
•IP Address
•Device Information
•Browser Type and Version
•Pages Visited and Interaction Data
1.3 Information from Third-Party Services
If you submit a request through Facebook Forms, our website, or other opt-in sources, we may collect your contact details to facilitate communication regarding your service inquiry.
2. How We Use Your Information
We use the collected information for the following service-related purposes:
•Appointment Reminders & Confirmations – Sending SMS or email notifications related to scheduled services.
•Service-Related Updates – Providing status updates and rescheduling options.
•Customer Support & Follow-Ups – Addressing inquiries and ensuring service satisfaction.
We do not use your information for marketing purposes without your explicit consent.
3. SMS Messaging & Opt-Out Policy
By voluntarily providing your phone number via our website, lead forms, or other opt-in methods, you explicitly consent to receive SMS messages from Tier one properties LLC / Find My Home Expert.
SMS Message Details:
•Purpose: Appointment confirmations, service updates, support follow-ups
•Message Frequency: Varies based on activity
• Message & Data Rates May Apply
•Opt-Out: Reply STOP to unsubscribe at any time
•Help: Reply HELP or contact info@findmyhomeexpert.com
Explicit Consent
Users provide consent by checking a box on our lead forms before submission. This box clearly states that by checking it, the user agrees to receive SMS messages related to our services. The checkbox is not pre-selected to ensure active and informed consent.
4. Data Protection & Security
We implement industry-standard security measures to safeguard your information. However, no transmission over the internet is 100% secure. We advise users to take appropriate precautions when sharing sensitive information.
5. Data Sharing & Retention
• We do not sell personal information to third parties.
•We may share data with trusted service providers for operational purposes, including:
•SMS and email service providers
•Appointment scheduling and customer support platforms
•Legal or regulatory authorities, if required by law
We retain personal data only as long as necessary to fulfill service obligations and comply with legal requirements.
6. Children’s Privacy
Our services are not directed at children under 13 years old, and we do not knowingly collect personal information from minors.
7. Policy Updates & Contact Information
We may update this policy periodically. Material changes will be communicated via email or site notification.
Contact Information:
•Email: info@findmyhomeexpert.com
•Website: https://findmyhomeexpert.com
• Legal Entity: Tier one properties LLC